REFUGEE LEGAL CENTRE

Providing legal advice and representation for those seeking protection under international and national Human Rights Asylum law

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Complaints Procedures

The Refugee Legal Centre is committed to providing a professional quality service to anyone who seeks our assistance. If you are unhappy about any aspect of our service, a detailed “Complaints Procedure and Complaints Form” can be obtained by telephoning or writing to the Chief Executive’s office, Refugee Legal Centre’s Central Office. The Chief Executive will ensure that the appropriate manager deals with the complaint.